Emergency: 'Hey, this is {name}'. I'm going out for a walk. If you get this, I might not have made it back safely. Give me a call at {phone} '. (I used Kay to send this message.)'
System: "You’re all set! Try replying 15m to see how simple Kay is to use."
User: checkin + ‘20m’ / ‘1h’ / ‘1 hour’ / ‘1h 5m’ / ‘2 days’ / ‘2d 1h 30m' / ‘2021-01-24 10:30 GMT’
E.g checkin 20m / checkin 1h / checkin 1h5m/ checkin 2021-01-24 10:30
Correct check in set up:
System: ‘Thanks for setting up a check in. Kay will check up on you in {time till check in}’
Time < 5m:
System: 'Please set a check in longer than 5 minutes.'
Wrong date format:
System: 'Please format the date as MM/DD/YYYY, the time as HH:MM according to a 24-hour clock and the timezone in GMT e.g 08/25/2022 06:20 GMT+10.
Incorrect Trip Message:
User: Does Not match format at the top
System: “We didn’t understand that…If you want to start a check in your message should look something like ‘1hour 15m’. For more info text ‘Help kay’.
Check in limit reached:
System: ’Sorry, your current plan only allows for { trip limit } per month.’
Contact not enabled:
System: 'At least one emergency contact must be enabled to start a check in.’
Already existing check in:
System: ‘Please end your current check in before starting a new one’
User: ‘recurring 1hour’ / ‘recurring 20m’
Turning on > 15 minutes
System: "Kay will check up on you every {recurring time setting}’
Turning on < 15 minutes
System: 'The recurring mode interval must be at least 15 minutes.'
Turning off
User: ‘recurring off’
System: “recurring mode is now turned off”
If free user:
System: 'You do not have the right subscription to use this feature. Please log on to upgrade your account.;'
If Silver user < 24 hours:
System: 'You do not have the right subscription to use this feature - You must set a recurring time greater than 24 hours. Please log on to upgrade your account.;'
Already existing check in:
System: ‘Please end your current check in before starting a new one’
User: ‘Help kay’ / ‘help kay’
System:
‘Set up a trip by texting a duration: 1 hour 30 minutes, or by texting a date+time: MM/DD/YYYY HH:MM.
Check you current check in by sending: ‘eta’
Finish your check in once you’ve received your check in message by sending: ‘kk’.
For more advanced commands visit www.safewithkay.com/commands’
System:
“It is time to check in. Please reply ‘kk’ within 5 minutes so we know you are ok.”
Normal:
User: ‘kk’
System:'Thanks for checking in!
Recurring:
User: ‘kk’
System:"Thanks for checking in! Your next check-in is {next check in time}. Don’t forget that this check in is recurring.”
Already checked in for recurring:
System: 'You've already checked in. Your next check-in is {next check in time}.'
Wrong Check In:
System: 'We didn’t understand that…If you want to check in, reply 'kk'
No trip active:
System: 'You do not have an active check in.'
No Checkin In:
System: “You did not check in. Your emergency message has been sent to your emergency contacts.”
User: ‘ETA’ / ‘eta’
Next Check Up <= Current Time:
System: 'Your trip is over. Please check in now.'
Next Check Up > Current Time:
System: "Kay will check up on at {next check up time} in {time till check in}
Recurring:
System: "Kay is checking up on you every {user recurring time setting}. Your next check-in is {next check in time}
No Check in active:
System: 'You currently have no active check in.'
User: 'Emergency message ' + {user message}
System: 'Your emergency message has been updated.'
Blank message
System: 'Please enter an emergency alert message.'
Long Message
System: ‘Your message is too long. Please limit the message to {tbd} characters.’
